SHIPPING & RETURNS
We ship our treats Monday through SUNDAY. We ship through USPS and typically will have a 2 day delivery window. However, it can end up being LONGER based on location. At this time, we do not ship internationally.
We do not allow for treat cancellations as our treats are made fresh every few days and there is not enough of a window to allow for this. We hope you understand.
RETURN & EXCHANGE POLICY
Unfortunately, we will not accept returns or exchanges for perishable items. However, if an item you have received is broken, smashed, moldy or otherwise not to your satisfaction, contact us and we will get you your money back or we can send you a completely new product or set of products for the same value of your recent purchase. We obviously strive for none of these problems to occur but we also realize things happen.
Please contact us with any complaints within 24 hours of receiving any products. We are happy to work with you if a circumstance arises.